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International Journal of Human Resource & Industrial Research

A STUDY ON WELFARE MEASURES AND EMPLOYEE SATISFACTION AT A MANUFACTURING UNIT, VAPI, GUJARAT

Dr. Nupur Angirish, Kajal Ganpat Bhai Patel, Ekta Rai

Dr. Nupur Angirish, Associate Professor, GIDC Rajju Shroff ROFEL Institute of Management Studies, RSRU

Kajal Ganpat Bhai Patel, Student, MBA, RSRU

Ekta Rai, Student, MBA, RSRU

DOI : https://doi.org/10.5281/zenodo.21295203 Page No : 91-105

Published Online : 2026-06-30

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ABSTRACT

Employee welfare has emerged as one of the most significant human resource practices for enhancing employee satisfaction, motivation, productivity, and organizational effectiveness. Organizations today recognize that employees are valuable assets who’s well-being directly influences organizational performance and long-term sustainability. Welfare measures, both statutory and non-statutory, provide employees with a safe, healthy, and supportive working environment, thereby improving their quality of work life and strengthening their commitment toward organizational goals.

The present study aims to examine employee welfare measures and their impact on employee satisfaction in the manufacturing sector. The study adopts a descriptive research design using both primary and secondary data. Primary data were collected through a structured questionnaire administered to 202 employees selected through convenience sampling. Secondary information was obtained from research journals, books, and other academic publications related to employee welfare. Descriptive statistical techniques such as percentage analysis were used to analyse employee perceptions regarding various welfare facilities.

The findings indicate that employees are generally satisfied with the welfare measures provided by their organization. Welfare initiatives related to health and safety, medical facilities, workplace environment, communication, and work-life balance positively influence employee satisfaction. The study concludes that organizations investing in comprehensive employee welfare programmes not only improve employee morale but also enhance productivity, reduce absenteeism and labour turnover, and strengthen organizational commitment.

Keywords: Employee Welfare, Employee Satisfaction, Manufacturing Industry, Human Resource Management, Welfare Measures, Organizational Performance

REFERENCE

Anitha, G., &Sridharan, R. (2023). A comparative study on welfare policies and practices among information technology companies’ employees and private sector banks employees. Journal of Research Administration, 55(2).
Armstrong, M. (2021). Armstrong's handbook of human resource management practice (15th ed.). Kogan Page.
Bratton, J., & Gold, J. (2017). Human resource management: Theory and practice (6th ed.). Palgrave Macmillan.
Chatterjee, S., Wadhwa, M., & Patel, D. (2018). A study on employee welfare and its impact on their performance at private hospitals and its research centre. International Journal of Research and Analytical Reviews, 5(2).
Choudhary, S. (2017). Employee welfare: A scheme of wise investment. International Journal of Advanced Education and Research, 2(1), 1–6.
Creswell, J. W., & Creswell, J. D. (2023). Research design: Qualitative, quantitative, and mixed methods approach (6th ed.). Sage.
Dessler, G. (2020). Human resource management (16th ed.). Pearson.
Field, A. (2018). Discovering statistics using IBM SPSS Statistics (5th ed.). Sage.
Flippo, E. B. (1984). Personnel management (6th ed.). McGraw-Hill.
Guest, D. E. (2017). Human resource management and employee well-being: Towards a new analytic framework. Human Resource Management Journal, 27(1), 22–38.
Herzberg, F. (1968). One more time: How do you motivate employees? Harvard Business Review, 46(1), 53–62.
Ivancevich, J. M. (2019). Human resource management (13th ed.). McGraw-Hill Education.
Kothari, C. R., & Garg, G. (2019). Research methodology: Methods and techniques (4th ed.). New Age International.
Locke, E. A. (1976). The nature and causes of job satisfaction. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology (pp. 1297–1349). Rand McNally.
Mathis, R. L., Jackson, J. H., Valentine, S. R., &Meglich, P. (2017). Human resource management (15th ed.). Cengage Learning.
Nagakumari, Y. V., &Pujitha, C. N. S. (2021). Employee welfare measures in manufacturing industry. The International Journal of Analytical and Experimental Modal Analysis, 13(8).
Pallant, J. (2020). SPSS survival manual (7th ed.). McGraw-Hill Education.
Patro, C. S. (2012). Employee welfare activities in private sector and their impact on quality of work life. International Journal of Productivity Management and Assessment Technologies, 1(2).
Rawat, B. (2019). A study of employee welfare facilities and its impact on employee performance. Journal of Emerging Technologies and Innovative Research, 6(5).
Ravi, S., & Raja, J. A. (2016). A study on employee welfare measures with reference to small scale industries at Hosur, Tamil Nadu. Research Paper (Management), 5(1).
Robbins, S. P., & Judge, T. A. (2023). Organizational behaviour (19th ed.). Pearson.
Sekaran, U., &Bougie, R. (2020). Research methods for business: A skill-building approach (8th ed.). Wiley.
Sharma, A. M. (2017). Personnel and human resource management (11th ed.). Himalaya Publishing House.
Venkatesh, P., Devi, M. S., Thiyagarajan, Y., &Sthapit, A. (2020). A study on employee welfare measures with reference to Kawman Pharma Private Limited. Ilkogretim Online, 19(3).
Vroom, V. H. (1964). Work and motivation. Wiley.
Yoder, D. (1972). Personnel management and industrial relations (6th ed.). Prentice Hall.

Cite This Article As: Nupur A, Kajal G B P & Ekta R(2026), “a study on welfare measures and employee satisfaction at a manufacturing unit, Vapi, Gujarat”, International Journal of Human Resource& Industrial Research, Volume 13, Issue 1, 2026, pp 91-105. DOI:https://doi.org/10.5281/zenodo.21295203

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REFERENCE

Anitha, G., &Sridharan, R. (2023). A comparative study on welfare policies and practices among information technology companies’ employees and private sector banks employees. Journal of Research Administration, 55(2).
Armstrong, M. (2021). Armstrong's handbook of human resource management practice (15th ed.). Kogan Page.
Bratton, J., & Gold, J. (2017). Human resource management: Theory and practice (6th ed.). Palgrave Macmillan.
Chatterjee, S., Wadhwa, M., & Patel, D. (2018). A study on employee welfare and its impact on their performance at private hospitals and its research centre. International Journal of Research and Analytical Reviews, 5(2).
Choudhary, S. (2017). Employee welfare: A scheme of wise investment. International Journal of Advanced Education and Research, 2(1), 1–6.
Creswell, J. W., & Creswell, J. D. (2023). Research design: Qualitative, quantitative, and mixed methods approach (6th ed.). Sage.
Dessler, G. (2020). Human resource management (16th ed.). Pearson.
Field, A. (2018). Discovering statistics using IBM SPSS Statistics (5th ed.). Sage.
Flippo, E. B. (1984). Personnel management (6th ed.). McGraw-Hill.
Guest, D. E. (2017). Human resource management and employee well-being: Towards a new analytic framework. Human Resource Management Journal, 27(1), 22–38.
Herzberg, F. (1968). One more time: How do you motivate employees? Harvard Business Review, 46(1), 53–62.
Ivancevich, J. M. (2019). Human resource management (13th ed.). McGraw-Hill Education.
Kothari, C. R., & Garg, G. (2019). Research methodology: Methods and techniques (4th ed.). New Age International.
Locke, E. A. (1976). The nature and causes of job satisfaction. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology (pp. 1297–1349). Rand McNally.
Mathis, R. L., Jackson, J. H., Valentine, S. R., &Meglich, P. (2017). Human resource management (15th ed.). Cengage Learning.
Nagakumari, Y. V., &Pujitha, C. N. S. (2021). Employee welfare measures in manufacturing industry. The International Journal of Analytical and Experimental Modal Analysis, 13(8).
Pallant, J. (2020). SPSS survival manual (7th ed.). McGraw-Hill Education.
Patro, C. S. (2012). Employee welfare activities in private sector and their impact on quality of work life. International Journal of Productivity Management and Assessment Technologies, 1(2).
Rawat, B. (2019). A study of employee welfare facilities and its impact on employee performance. Journal of Emerging Technologies and Innovative Research, 6(5).
Ravi, S., & Raja, J. A. (2016). A study on employee welfare measures with reference to small scale industries at Hosur, Tamil Nadu. Research Paper (Management), 5(1).
Robbins, S. P., & Judge, T. A. (2023). Organizational behaviour (19th ed.). Pearson.
Sekaran, U., &Bougie, R. (2020). Research methods for business: A skill-building approach (8th ed.). Wiley.
Sharma, A. M. (2017). Personnel and human resource management (11th ed.). Himalaya Publishing House.
Venkatesh, P., Devi, M. S., Thiyagarajan, Y., &Sthapit, A. (2020). A study on employee welfare measures with reference to Kawman Pharma Private Limited. Ilkogretim Online, 19(3).
Vroom, V. H. (1964). Work and motivation. Wiley.
Yoder, D. (1972). Personnel management and industrial relations (6th ed.). Prentice Hall.

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