ABSTRACT

Suggestion towards improvement of organizational communication was also assessed by the employees themselves. Positive attitude come out as the most important suggestion for better organisational output by the employees. E-mail was found to be the overall most preferred mode of communication and fax being the least preferred one. However, Government people relied most on written communications and telephone communication was preferred in non-government organisations. Both government and non-government employees ranked video conferencing as the weakest mode of communication. Language and medium used are found to be the most common barriers, which hamper the communication process in all the three organisations i.e Government, Non-Government and Corporate. Technological advancements have made the communication faster and better in almost all the organisations. However, the traditional office culture of Government organisation  is also changing so as to keep pace with other two organisations. Communication flow equipped with sound technical knowledge on computer can lead to better performance of employees in organisations. The present study focuses on the different modes, and barriers of communication in organizations and how employee’s suggestions, recommendations and feedback lead to increased productivity of the employees and better organisational performance.

Key words: Assess, Barrier, Communication, Mode, Organisation