International Journal of Marketing & Financial Management

International Journal of Marketing & Financial Management

Print ISSN : 2349 –2546

Online ISSN : 2348 –3954

Frequency : Monthly

Current Issue : Volume 6 , Issue 2
2018

MOBILE MARKETING: AN INSTRUMENT FOR STRUCTURE CUSTOMER LOYALTY

*Dr O P Pathak , **Dr Bhuwan Gupta

*Head Department of Management Studies , Institute of Engineering &Technology Alwar, (Raj.),   **Associate Professor, MITRC Alwar, (RJ)

DOI : Page No : 01-16

Published Online : 2018-01-28

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ABSTRACT

 

As of late, advertising to clients has turned out to be progressively testing as the number of accessible items and administrations crosswise over businesses has developed fundamentally, while at the same  time showcasing strategies and client touch focuses have multiplied. It is key for the survival of any association to have steadfast clients as the many-sided quality and the intensity in the commercial center respects to what organizations need to do and how they do it, addressing with the necessities of the client.

The current fast development of the cell phone advertise has made versatile promoting one of the most vital publicizing instruments and contact directs accessible toward organizations today. Mobile promoting can expand client steadfastness by giving clients convenient and educational data.

The point of this bit of research means to investigate portable advertising and how it can contribute to client steadfastness. The examination was led to recognize the fundamental techniques for portable advertising utilized by organizations, to distinguish how much contact is pushed on clients by organizations, decide the view of versatile advertising and general decide how portable promoting contributes to client dependability and build up how organizations can enhance the usage of portable advertising.

Keywords: Methods used by Companies, Customer Loyalty, Customer perceptions.